Use this form to request help with any BRUM account issues, including issues related to your Council Tax or business rates online account, or to ask for your BRUM account to be deleted.
For general Council Tax issues, you may find the information you need on our Council Tax pages. If you cannot find the information you are looking for, you can contact the Council Tax team.
For general information about Council Tax Support, you can visit our Council Tax Support pages.
To contact us about your Council Tax Support claim, to report a change of circumstances, or to make a new claim, you can contact the benefit service.
For business rates issues, you may find the information you need on our business rates pages. If you cannot find the information you are looking for, you can contact the business rates team.